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FREQUENTLY ASKED QUESTIONS

Parts FAQ

I can’t find my machine on your site, can I still get parts for it?

What do I need to have ready about my machine before I call?

What does “Sold As Is” mean? Is it a new or used part?

Is this part an OEM part?

What is your part warranty policy?

Can you get parts for my car or truck?

Can you ship my parts internationally?

I live nearby! Can I pick up my parts locally?

Returns and Exchanges FAQ

What is your return policy?

I ordered the wrong part by accident, can I exchange it?

Payment FAQ

What methods of payment do you accept?

Do you offer Net 30 invoicing?

I need to place a tax exempt order, what should I do?

EquipmentShare FAQ

What are your hours of operation?

Where are you located?

Do you have any Spanish-speaking operators?