FREQUENTLY ASKED QUESTIONS

Parts

Returns & Exchanges

Payment

EquipmentShare

Parts FAQ

I can’t find my machine on your site, can I still get parts for it?

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What do I need to have ready about my machine before I call?

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What does “Sold As Is” mean? Is it a new or used part?

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Is this part an OEM part?

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What is your part warranty policy?

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Can you get parts for my car or truck?

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Can you ship my parts internationally?

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I live nearby! Can I pick up my parts locally?

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Returns and Exchanges FAQ

What is your return policy?

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I ordered the wrong part by accident, can I exchange it?

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Payment FAQ

What methods of payment do you accept?

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Do you offer Net 30 invoicing?

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I need to place a tax exempt order, what should I do?

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EquipmentShare FAQ

What are your hours of operation?

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Where are you located?

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Do you have any Spanish-speaking operators?

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