Meet the Experts at Shop
Meet Our Heavy Equipment Parts Experts. We have a dedicated team ready to help you with all your parts needs. Whether you're unsure about parts compatibility, looking to place an order over the phone, or have any other related questions, our knowledgeable team is just a call away. With their extensive experience and a deep understanding of our parts inventory, they'll guide you to the right solution every time. Don't hesitate to reach out; we're here to help!
Marcia Cottle
Marcia Cottle is the Distribution Center Warehouse General Manager in Columbia, Mo. Marcia works with the teams at the warehouse, as well as the eCommerce team at Home Office, building a parts pipeline that supports both our rental operations and customer needs. She is responsible for managing the crew at the distribution center, training on safety procedures and developing standard operating procedures for the warehouse. Her position touches every aspect of the parts warehouse. Marcia has worked in the industry for more than 20 years and with EquipmentShare for four years.
Ethan Daller
Ethan Daller is in charge of parts sales. Daller is a U.S. Navy veteran and joined EquipmentShare in 2020. As a parts sales specialist, he ensures work crews across the nation have the parts they need to get the job done. In his nearly three years with EquipmentShare, Ethan has worked with customers on the phone and in person to get to the root of their problems or requests and find a solution for them. His focus is in all construction parts including excavators, mini excavators, skid loaders, boom lifts, scissor lifts and telehandlers.
Christi Austin
Christi Austin specializes in parts research, branch parts sourcing support and coordination and direct to consumer parts sales. Prior to this role she assisted in managing parts inventory, fulfillment and receiving. She cataloged and managed parts inventory for resale, coordinated parts inventory from manufacturers and communicated with customers involving order resolution and satisfaction. Christi also provides parts research for vendors and works with the inventory system to ensure accuracy and correct arrival dates for customers.